Privacy Policy

Effective Date: 03/17/2026


At Spectrum Insurance, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our agency.


1. Information We Collect

We may collect the following types of personal information:


  • Name, address, phone number, and email
  • Driver’s license number or vehicle information
  • Date of birth or Social Security number (if required for a quote)
  • Business or employment details
  • IP address and browser information (via cookies and analytics)


We collect this information when you:


  • Request a quote or contact us through our website
  • Subscribe to a newsletter or fill out a form
  • Use our website or interact with us via social media or email


2. How We Use Your Information

We use your personal information to:


  • Provide you with quotes and insurance services
  • Contact you about your policy or inquiries
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements


We do not sell your personal information to third parties.


3. Sharing Your Information

We may share your information with:

  • Licensed insurance carriers we represent
  • Service providers who help us operate our business (e.g., web hosting, analytics)
  • Legal or regulatory authorities, when required by law

All third-party partners are required to keep your information confidential and use it only for the purposes we outline.


4. Data Security

We implement reasonable safeguards—both physical and digital—to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.


5. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze site traffic and usage
  • Improve functionality and user experience
  • Retarget ads and measure the effectiveness of our marketing

You can manage cookie preferences through your browser settings.


6. Your Choices

You can:

  • Request a copy of your personal data
  • Ask us to correct or delete your information
  • Opt out of marketing emails at any time by clicking “unsubscribe”

To exercise these rights, please contact us using the information below.


7. Third-Party Links

Our website may contain links to third-party sites (such as insurance carriers). We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.


8. SMS Terms & Conditions


SMS Consent Communication:


The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes


Types of SMS Communications:


If you have consented to receive text messages from Spectrum Insurance, you may receive messages related to the following:


  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers


Example: "Hello, this is a friendly reminder of your upcoming appointment with Mark Castelhano on March 20, 2026 at 800 Cottage Grove Road, Building 4 in Bloomfield, CT 06002. You can reply STOP to opt out of SMS messaging from Spectrum Insurance at any time."


Message Frequency:


Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/billing/quotes.


Potential Fees for SMS Messaging:


Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.


9. Contact Us


If you have questions about this Privacy Policy or how your information is handled, contact:


Spectrum Insurance
800 Cottage Grove Road, Building 4, Bloomfield, CT 06002
mark.c@spectrum-ins.com
860.785.4854


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.